Returns & Exchanges
NO REFUNDS OR EXCHANGES
For the exceptions on Returns & Exchanges,
The process begins here!
Our goal is to make sure you are completely satisfied with the items
you order and your experience with HANGTIMEINDY.com
• You will be responsible for paying postage on any returns or exchanges.
• You can ONLY return or CANCEL an order if it has been mispacked or a defective products.
*Additional limitations may apply.
To begin processing any type of return, please contact our Customer Service team and provide your name, the order number, and the reason for returning the product.
You can contact us by filling out the contact form on this page. Once we have received the product and the return has been processed by our warehouse, we can issue the exchange or the in-store credit to your account. Please note that we are unable to accept returns that are dropped off by a customer at any of our warehouse locations.
All Returns must be shipped to:
C/O RETURNS DEPARTMENT RA # _________
11 E. 38TH ST.
INDIANAPOLIS, IN 46205